Most Asked Questions
1. What is Wedding Gown Preservation?
2. What is Wedding Gown Preservation Process?
Wedding gown preservation will prevent your gown from turning yellow, it will also safeguard against household pests, mildew and/or mold.
Each gown is hand-cleaned, hand finished, and then preserved. Please visit our Wedding Gown Procedure for detailed steps.
3. What other items/accessories can I include
with my Wedding Gown?
We strongly recommend that you include your headpiece, veil, pouch, purse, invitation, etc. inside the preservation chest in order to keep everything together. However, we do not recommend placing your slip, if made of tulle, inside the chest due to the amount of space it will take up. One of the key objectives when packaging your wedding gown is giving your wedding gown enough space to breathe.
4. I paid an exorbitant price for my wedding gown. Are you insured?
We are 100% insured and we offer a lifetime warranty on every gown we preserve.
5. Do you tend to minor repairs?
Our wedding gown staff includes an experienced seamstress who will tend to all repairs on your Wedding Gown.
She will secure a hem, re-sew a loop, remove and replace embellishments, re-enforce all loose beading, open
seams, buttons, snaps, hooks and eyes, etc.
6. What do you charge to preserve a Wedding Gown?
Unfortunately, every gown is so unique that our price really does vary depending on the fabric of your gown, the style, the length of your train, type & amount of embellishments, etc. However, if you contact our Wedding Gown Department, they will be able to give you a close estimate after asking you a few simple questions about your gown. Contact us between 8:30 A.M. – 4:30 P.M. Eastern Time Monday – Friday.
7. Will most stains come out of my wedding gown?
It really depends on the type of stain, the fabric of the dress, and the length of time the stain is there. It is very important that you have your gown cleaned as soon as possible so that stains do not set into the fabric. Most stains are easily removed on fabrics including polyester, polyester blends, and or artificial fibers. These fabrics can be wet cleaned which most stains require. However, silk, satin, or rayon fabrics are dry cleanable which makes removing certain stains a bit more difficult especially if the stains are water-soluble such as coffee, liquor, tea, soda, etc. However, our expert spotting
technicians are so familiar with every type of stain and stain removal, that it is extremely rare when they cannot successfully remove a stain.
WEDDING GOWN PROCEDURE